Thank you for shopping with Wild Picker. We are committed to delivering fresh and high-quality nuts, spices, and dried fruits to your doorstep.
1. π¦ Order Processing Time
All orders are processed within 1β3 business days after payment confirmation.
Orders are not processed on Sundays or public holidays.
You will receive an order confirmation and dispatch notification via SMS/Email/WhatsApp.
2. π Shipping Time
Estimated delivery time:
Kerala: 2β4 business days
South India: 3β6 business days
Rest of India: 5β8 business days
Delivery time may vary due to:
Remote locations
Weather conditions
Courier delays
3. π° Shipping Charges
Free shipping on orders above βΉ999
Orders below this amount will have a shipping fee calculated at checkout
4. π Delivery Partners
We work with reliable courier partners such as:
Delhivery
DTDC
India Post
Other trusted logistics providers
5. π¦ Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS/Email
You can track your order through the courier partnerβs website
6. β Delivery Issues
Incorrect Address:
Please ensure your shipping details are correct
We are not responsible for delays due to incorrect addresses
Failed Delivery Attempts:
Courier may attempt delivery 2β3 times
If unsuccessful, the package may be returned to us
7. π Delayed or Lost Shipments
If your order is delayed beyond expected time, contact us
In case of lost shipment, we will investigate and provide:
Replacement OR
Refund (as per our policy)
8. π¦ Damaged Package
If you receive a damaged package:
Record a video while opening (unboxing)
Contact us within 24 hours of delivery
Share photos/videos for verification
9. π Shipping Coverage
Currently, we ship across India only
For international orders, please contact us directly
10. π Contact Us
For shipping-related queries:
Pacific whale nuts and spices
576/11,Koivila p o
Kollam, Kerala
India- 691590
π§ Email: pacificwhalenutsandspices@gmail.com
π Phone: 8089286082